Privacy Policy

At Auckland Concrete Contractors, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website or submit a request through our contact forms.

1. Information We Collect

When you interact with our website, we may collect the following information:

• Full name
• Email address
• Phone number
• Project details (e.g., type of concrete work, size, location)
• Any additional information you voluntarily provide

We may also collect limited non-personal data such as:

• IP address
• Browser type
• Pages visited on our website

2. How We Use Your Information

We use your information to:

• Respond to your enquiries and provide quotes
• Communicate with you regarding your project
• Improve our services and website experience
• Maintain internal records

We only collect information that is necessary to deliver our services effectively.

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), our legal basis for collecting and using your personal data includes:

• Your consent (when submitting a form)
• Performance of a contract (to provide requested services)
• Legitimate business interests (to improve our services)

4. How We Protect Your Information

We take appropriate technical and organisational measures to protect your personal data from:

• Unauthorised access
• Loss or misuse
• Disclosure or alteration

However, no method of transmission over the internet is completely secure.

5. Sharing Your Information

We do not sell, trade, or rent your personal information.

We may share your information with:

• Trusted service providers (e.g., email hosting or CRM systems)
• Legal authorities if required by law

All third parties are required to keep your data secure and confidential.

6. Data Retention

We retain your personal information only as long as necessary to:

• Respond to your enquiry
• Fulfil our services
• Comply with legal obligations

You may request deletion of your data at any time.

7. Your Rights

Under GDPR and applicable laws, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing
• Withdraw consent at any time

To exercise your rights, please contact us using the details below.

8. Cookies

Our website may use cookies to enhance your browsing experience. Cookies help us understand how users interact with our website.

You can choose to disable cookies through your browser settings.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those sites.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Auckland Concrete Contractors
Phone: (09) 886 7171‬